Strategic Implementation Consultant
New
S
SamsaraIoT, SaaS
Remote - US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.Full-TimeSenior
Salary$100,406 — $135,000 USD
Apply NowOpens the employer's application page
Job Details
- Experience
- 6+ years
- Required Skills
- IoTAccount ManagementTechnical supportCustomer Success
Requirements
- 6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
- Enterprise SaaS experience preferred.
- Experience supporting or working with technical products.
- Proven track record of building trust and communicating effectively with executives and users.
- Excellent consultative skills with experience in end-to-end system implementations.
- Strong priority management and high emotional intelligence.
- Bachelor’s degree from a 4-year institution.
- Ability to travel to customer sites up to 10% of the time, including overnight stays.
Responsibilities
- Manage the deployment of Samsara technology to large-scale customers to ensure quick time to value.
- Create launch plans and roadmaps to increase product usage.
- Track implementation progress, participation, product adoption, and account health.
- Run training sessions, demonstrate technology, and address challenges with stakeholders.
- Juggle multiple customer engagements in parallel while collaborating across functional teams.
- Serve as a mentor to the wider Customer Success and Support teams.
View Full Description & ApplyYou'll be redirected to the employer's site
