Systems Operations Analyst
New
L
LimitlessliBusiness Systems
Manila, PH / Cebu City, PH / Bengaluru, IN / Noida, IN / Pune, IN, US Eastern Standard Time (EST) – 9am to 6pmFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Strong English comprehension and written/verbal communication skills
- Required Skills
- Project ManagementSQLMicrosoft DynamicsMicrosoft Power BIMicrosoft ExcelRESTful APIs
Requirements
- Experience working with APIs and system integrations.
- Ability to troubleshoot backend/system issues.
- Experience with Microsoft-based environments and business applications.
- Strong Excel skills.
- Data reconciliation and cleanup experience.
- Understanding of relational data and workflows.
- Project management experience, including planning, tracking, and seeing initiatives through to completion.
- Strong analytical and problem-solving skills.
- Excellent follow-up and accountability.
- Strong English comprehension and written/verbal communication skills.
- Reliable computer, noise-canceling headset, and second monitor.
- Stable internet connection with a backup internet connection.
Responsibilities
- Investigate and resolve system errors and operational issues.
- Troubleshoot backend processes and integrations between systems.
- Work with APIs, data mappings, and system workflows.
- Identify root causes of recurring technical or operational problems.
- Coordinate with software vendors and internal teams to resolve issues.
- Clean up and validate operational data.
- Reconcile reports across systems to identify discrepancies.
- Lead or support projects from initiation through completion, managing timelines, priorities, and stakeholder communication.
- Document processes, findings, and resolutions clearly.
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