Amazon Inventory Recovery and Unfulfillable Specialist
New
L
LagoE-commerce
São Paulo, State of São Paulo, Brazil. Bogotá, Bogota, Colombia. Mexico City, Mexico City, Mexico. Panama City, Panama, Panama. Buenos Aires, Buenos Aires, Argentina. Santiago, Santiago Metropolitan Region, Chile, 9AM - 5PM PSTFull-TimeMiddle
Salary9 - 13 USD per hour
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Amazon FBAMicrosoft ExcelGoogle Sheets
Requirements
- 2+ years of hands-on experience managing Amazon FBA inventory operations (Seller Central or Vendor Central).
- Demonstrated experience with unfulfillable inventory workflows, removal orders, and disposition management.
- Proficiency with Amazon's FBA inventory reports, reconciliation tools, and Seller Support case management.
- Strong Excel or Google Sheets skills for maintaining reconciliation trackers and exception logs.
- Strong written communication skills in English for drafting Seller Support cases and status updates.
- High attention to detail and ability to manage multiple cases and SKUs simultaneously.
- Ability to work independently with minimal supervision in a remote environment.
- Preferred: Experience with third-party reimbursement or audit tools (e.g., GETIDA, Helium 10, Seller Investigators).
- Preferred: Familiarity with Amazon reimbursement policies and claim windows.
- Preferred: Background in eCommerce operations, supply chain, or logistics.
- Preferred: Experience building SOPs or process documentation for inventory workflows.
Responsibilities
- Monitor and classify unfulfillable inventory and coordinate removal or disposal orders.
- Identify and file claims for lost or damaged FBA inventory.
- Reconcile inbound shipments against Amazon receipts and resolve discrepancies.
- Monitor stranded inventory and resolve root causes or escalate as needed.
- Audit reimbursement reports and file claims for lost, damaged, or destroyed units.
- Build and maintain trackers for reconciliation, claims logs, and inventory KPIs.
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