Operations Specialist, AI Solutions

CanadaFull-TimeMiddle

SalaryCompetitive compensation including base salary, equity opportunities, and performance-based components

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Job Details

2–3 years of experience in operations, administration, data processing, or a similar detail-heavy role
Strong written and verbal communication skills with the ability to interact effectively across internal teams and external stakeholders
Exceptional attention to detail with the ability to maintain accuracy under volume and tight timelines
Ability to critically evaluate AI-generated outputs and apply sound human judgment to validate results
Proficiency with Excel and standard business tools, including task management and communication platforms
Strong sense of ownership with the ability to work independently and manage competing priorities
Comfort working within structured processes while contributing to continuous improvement initiatives

Ingest, organize, and structure historical data and documentation into internal platforms to support AI-enabled workflows
Process incoming operational requests within defined SLAs using AI-assisted tools and structured workflows
Review AI-generated outputs to validate accuracy, completeness, and alignment with source data before final approval
Follow established operational procedures while identifying opportunities to improve efficiency, scalability, and quality
Collaborate closely with customer-facing and internal teams to ensure smooth execution of workflows and clear communication of status updates
Support the development of new operational standards and best practices within a growing AI-driven operations function
Act as an operational liaison for stakeholders, ensuring clarity, consistency, and reliability in delivered outputs

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