Senior Director, Managed Review
New
Based in United StatesFull-TimeDirector
SalaryCompetitive annual salary range aligned with senior executive leadership roles.
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Job Details
- Experience
- 10+ years
- Required Skills
- Project ManagementArtificial IntelligenceData scienceCreativity
Requirements
- 10+ years of experience leading managed review teams within eDiscovery, litigation support, or legal operations environments.
- JD required, with additional consulting or data science exposure preferred.
- Strong track record of designing and optimizing AI-, TAR-, or analytics-driven review workflows.
- Deep understanding of eDiscovery technologies such as Relativity, Brainspace, or similar platforms.
- Proven ability to lead client-facing, consultative service engagements in complex enterprise environments.
- Experience managing global or distributed teams across multiple geographies.
- Strong business acumen, including understanding of pricing models, unit economics, and profitability drivers.
- Demonstrated success in building and maintaining senior client relationships.
- Ability to translate technical and analytical concepts into clear, business-focused communication.
- Strong leadership skills with experience managing large, high-performing teams and reducing attrition.
- Excellent organizational, analytical, and project management capabilities.
- Strong communication skills, both written and verbal, with the ability to influence senior stakeholders.
Responsibilities
- Define and execute the strategic vision for managed review offerings, ensuring alignment with business growth and innovation goals.
- Lead and scale managed review teams, driving performance, quality, and operational efficiency across global engagements.
- Serve as the primary internal and external subject matter expert for AI- and analytics-driven review workflows.
- Own relationships with linear review providers, including pricing, capacity planning, performance management, and escalation resolution.
- Partner with Sales, Product, and Service Delivery teams to expand managed review adoption and support revenue growth.
- Design and implement scalable workflows leveraging AI, TAR, and advanced analytics to optimize review outcomes.
- Oversee client engagements to ensure delivery excellence, satisfaction, and retention across complex legal matters.
- Monitor financial and operational performance metrics, including revenue, profitability, and utilization.
- Establish best practices, processes, and governance frameworks for managed review operations.
- Lead talent development efforts, including hiring, coaching, performance management, and succession planning.
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