- Promptly answer all inquiries via phone/web
- Ensure information added to our CRM software is accurate and up-to-date on a daily basis
- Create a positive customer experience while representing Vacasa in a professional and courteous manner
- Discuss, educate, and get potential new customers excited about Vacasa
- Communicate effectively and respectfully with field sales executives, management, and your colleagues
- Keep up-to-date on product knowledge, industry information, and competitive landscape
- Gather as much information as possible during the initial call to move the prospect along in the sales process
- Protect all customer information in a professional and confidential manner