Senior Director, Commercial Systems & CRM
New
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InovalonHealthcare Technology
Remote- United StatesFull-TimeDirector
Salary$170,900 — $220,000 USD
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Job Details
- Experience
- 12+ years of progressive leadership experience supporting commercial organizations; 7+ years leading enterprise technology initiatives and cross-functional teams.
- Required Skills
- SalesforceCRMChange Management
Requirements
- 12+ years of progressive leadership experience supporting commercial organizations through CRM, Sales Operations, Revenue Operations, or Business Systems.
- 7+ years leading enterprise technology initiatives and cross-functional teams.
- Demonstrated experience optimizing enterprise CRM platforms (Salesforce preferred).
- Strong executive communication, change management, and stakeholder leadership skills.
- Bachelor’s degree required; MBA or advanced degree preferred.
- Ability to travel moderately for office visits and conferences.
Responsibilities
- Develop and execute the enterprise strategy and roadmap for CRM and commercial technology platforms.
- Align technology capabilities with business priorities to improve commercial performance and customer engagement.
- Evaluate emerging technologies, including AI-enabled solutions, to drive innovation and productivity.
- Lead governance, enhancements, release management, and platform optimization for the enterprise CRM.
- Partner with Sales leadership to optimize lead management, pipeline visibility, forecasting, and opportunity management.
- Establish enterprise data governance standards and deliver executive dashboards and KPI reporting.
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