Business Operations Analyst
New
T
TextUsSaaS Technology
U.S remote firstFull-TimeMiddle
Salary$70,000 - $85,000
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Job Details
- Experience
- 3+ years
- Required Skills
- Data AnalysisSalesforceBusiness OperationsSaaSHubSpotNetSuite
Requirements
- 3+ years of experience supporting business systems, revenue operations, sales operations, or business operations within a SaaS or technology company.
- Experience working with CRM platforms such as Salesforce.
- Familiarity with business applications such as HubSpot, NetSuite, or similar platforms.
- Strong analytical skills with the ability to identify opportunities for process improvement.
- Comfortable working cross-functionally and translating business needs into practical solutions.
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Curious, proactive, and excited to learn new systems and technologies.
- Exposure to system integrations or automation tools (Celigo, Zapier, Informatica, etc.) is a plus.
Responsibilities
- Partner with cross-functional teams to optimize business processes and improve operational efficiency across the organization.
- Support the day-to-day administration and continuous improvement of business systems, including CRM, ERP, and marketing automation tools.
- Build, maintain, and improve dashboards and reporting for Sales, Marketing, Customer Success, and leadership teams.
- Assist in maintaining integrations between core business systems to ensure reliable data flow.
- Maintain internal documentation, process guides, and knowledge base resources.
- Deliver training and ongoing support to help employees effectively use business applications.
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