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Softheon

👥 101-250💰 $200.0k on 2009-03-14InsuranceHealth Care💼 Private Company
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Softheon is a forward-thinking company dedicated to simplifying healthcare solutions with innovative products. Committed to personal and professional growth, Softheon fosters a supportive culture that promotes well-being and teamwork through various activities and a comprehensive benefits package.

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Jobs at this company:

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🔥 Senior Software Engineer - Membership - Softheon
Posted 2024-12-03

📍 New York, Pennsylvania, North Carolina, Illinois

🧭 Full-Time

💸 117000 - 130000 USD per year

🔍 Healthcare technology

  • Bachelor's degree in computer science, Engineering, or a related field with a minimum of 5 years of related experience, or a Master’s degree with a minimum of 3 years of related experience.
  • Minimum of 3 years of experience as a Software Engineer.
  • Minimum of 3 years of experience working in .NET.
  • Expertise in .NET and/or SPA frameworks such as Angular.
  • Strong communication and relationship management skills.
  • Ability to work independently and devise solutions based on limited information.

  • Leverage advanced expertise to design, develop, and maintain software solutions using .NET or SPA frameworks like Angular.
  • Suggest and implement innovative approaches to complex software problems.
  • Lead small projects, managing timelines and deliverables independently.
  • Mentor and guide junior engineers to enhance their skills.
  • Develop analytical solutions for diverse software challenges and build relationships with senior stakeholders.

LeadershipProject ManagementSoftware Development.NETAngularCommunication SkillsCollaborationProblem Solving

Posted 2024-12-03
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🔥 Client Operations Analyst
Posted 2024-11-28

📍 United States

🧭 Full-Time

💸 50000 - 55000 USD per year

🔍 Healthcare technology

  • Bachelor's Degree or higher in Communications, Business Administration, Healthcare Management, Information Technology, or a related field.
  • Proficiency in Microsoft Office Suite (especially Excel); SQL experience and CRM familiarity are a plus.
  • Exceptional verbal and written communication skills.
  • Strong analytical and problem-solving skills, with an understanding of customer service principles.
  • Ability to learn new concepts quickly and manage client concerns professionally.

  • Conduct client support calls and engage with clients over phone and email, providing exceptional support.
  • Handle customer complaints and requests as first-level support, ensuring effective resolution.
  • Master Softheon products for proper escalation of ticket requests, adhering to SOPs while employing problem-solving skills.
  • Collaborate with cross-functional teams to address client needs and enhance product offerings.
  • Participate in training sessions for continuous improvement of product and service understanding.
  • Contribute to documentation and SOPs updates for streamlined operations.
  • Analyze data to identify trends and provide insights for process improvements.

Product DevelopmentCommunication SkillsAnalytical SkillsCollaborationCustomer serviceMicrosoft OfficeOrganizational skillsWritten communicationDocumentationMicrosoft Office Suite

Posted 2024-11-28
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