- Partner with cross-functional teams to optimize business processes and improve operational efficiency across the organization.
- Support the day-to-day administration and continuous improvement of business systems, including CRM, ERP, and marketing automation tools.
- Build, maintain, and improve dashboards and reporting for Sales, Marketing, Customer Success, and leadership teams.
- Assist in maintaining integrations between core business systems to ensure reliable data flow.
- Maintain internal documentation, process guides, and knowledge base resources.
- Deliver training and ongoing support to help employees effectively use business applications.