- Lead, build, mentor, and empower two high-performing teams (Core + Growth) responsible for product fundamentals and conversion-critical experiences
- Hire top talent while maintaining high technical and cultural standards
- Partner with Product and Design on roadmap definition, ensuring alignment between impact, effort, and strategic outcomes
- Own prioritization across two teams, balancing short-term delivery, technical debt reduction, and platform scalability
- Act as a key bridge between Engineering, Product, Design, and Customer Success
- Collaborate with Product, Design, Customer Experience, Platform, and AI teams to support shared architecture and drive product innovation
- Translate complex technical updates into clear, actionable communication for business stakeholders
- Maintain oversight of 20+ third-party integrations, ensuring reliability, uptime, and proactive vendor coordination
- Make informed build-vs-buy decisions with consideration for cost, maintenance, and long-term scalability
- Identify and remove systemic blockers to engineering productivity, driving continuous improvement
- Define and track operational metrics as well as team health indicators
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