Practice Better

Practice Better is a company focused on enhancing operational efficiencies and workforce management, currently hiring for a Head of People Operations.

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📍 Canada, USA

🔍 Health and wellness software

  • Must have a background in nutrition or a related field.
  • 3+ years of experience in a customer-oriented role such as Sales, Marketing, or Customer Success.
  • Excellent written and verbal communication skills.
  • Ability to analyze data and identify trends.
  • Strong organizational and conflict resolution skills.
  • Open to coaching and mentoring team members.

  • Oversee a team of recipe developers and manage invoicing.
  • Assign and review recipe development tasks, ensuring quality control.
  • Host coaching calls and provide 1:1 support to enhance customer success.
  • Develop video tutorials and handle customer inquiries.
  • Collaborate across departments to support customer success initiatives and respond to feedback.

StrategyGoCommunication SkillsCollaborationMentoringOrganizational skillsCoaching

Posted 2024-11-12
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🔥 Head of Product
Posted 2024-10-16

📍 USA, Canada

🧭 Full-Time

🔍 Health and wellness software

  • You have 5+ years leading a diverse group across Product, Design, and Research.
  • You have 6+ years of product management experience and at least 2+ years of experience building SaaS or Vertical SaaS products.
  • You understand how to unlock your team’s potential while creating a strong cohesive team.
  • You have a track record of building, shipping, and iterating on high-quality products that delight customers.
  • You have experience using qualitative and quantitative data to build exceptional products and drive a meaningful impact to core metrics & customer outcomes.
  • You’re passionate about building experiences that maximize users' delight and impact.
  • You’re an empathetic leader with a strong ability to inspire and motivate cross-functional teams.
  • You are a learn it all vs a know it all, always curious to learn more about our health and wellness practitioners, our market, users and business metrics.
  • You lean in to lead with humility, curiosity and inquiry.
  • You are humble, measured, and analytical.
  • You are an excellent verbal and written communicator, confident in speaking about business-level and technical concepts.

  • Define and evangelize and lead the company product vision, strategy, and roadmaps for the Practice Better product suite to transform how our customers use Practice Better to grow their businesses and help their patients daily.
  • Lead a cross-functional team across research, design, engineering, product marketing and analytics to build and execute a product roadmap that aligns with our core business metrics and company strategy.
  • Define and drive the most important product adoption, retention, and revenue metrics for the Practice Better product suite.
  • Leverage quantitative & qualitative data to develop user, market, and metric-related insights and inform crucial product decisions.
  • Foster a culture of shared ownership, rapid learning, data-centricity, and mutual support amongst your cross-functional team.
  • Partner with Marketing, Growth, Sales, CS and Support to build effective GTM & engagement strategies that amplify the success of your launches.

LeadershipData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-16
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