Strategic Account Manager

New

FlexFinTech, PropTech

We have employees located throughout the US, Australia, Canada and South AmericaFull-TimeSenior

SalaryOTE (NYC/Bay Area/Seattle) $165,000 — $200,000 USD; OTE (Salt Lake City) $140,000 — $174,000 USD

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Job Details

Experience: 6-8+ years experience in Account Management, with at least 2-3 years experience with Enterprise or Strategic accounts
Required Skills: Data AnalysisSalesforceAccount ManagementCustomer Success

6-8+ years of experience in Account Management.
Minimum 2-3 years of experience managing Enterprise or Strategic accounts.
Proven experience owning, managing, and negotiating complex customer relationships.
Advanced analytical skills for identifying and prioritizing opportunities within large data sets.
Experience utilizing AI tools for data analysis.
Proficiency with Salesforce.
Proven ability to collaborate across Sales, Marketing, Customer Success, and Product teams.
Understanding of account management, sales, and marketing platforms.
Experience in tech companies, particularly in launching or building account management teams.
Multifamily or real estate industry knowledge is a plus.
High EQ and strong interpersonal communication skills.

Establish, maintain, and grow customer relationships with stakeholders, including C-Suite executives.
Serve as the primary point of contact and liaison between customers and internal teams.
Develop and implement comprehensive account strategies for each assigned portfolio partner.
Partner with Sales, Onboarding, and Product teams to ensure consistent customer experience and product adoption.
Conduct regular business reviews (QBRs), troubleshoot issues, and demonstrate clear ROI to clients.
Manage commercial negotiations, agreements, and consultative sales of additional products and services.
Travel to industry events, conferences, and on-site partner visits.

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