Lead Internal Communications Manager
New
T
ThumbtackCommunications, Tech
Remote, Ontario; Remote, British ColumbiaFull-TimeLead
Salary163,200 - 211,200 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Change Management
Requirements
- 8+ years of experience in internal or executive communications.
- Proven track record of independently leading enterprise communications strategies that shape business priorities and influence executive stakeholders.
- Experience leading communications for company-wide moments such as all-hands meetings, AMAs, executive announcements, and reorganizations.
- Exceptional written and verbal communication skills with the ability to translate complex business topics into clear, compelling narratives.
- Strong executive presence with a demonstrated ability to advise senior leaders on narrative development and organizational change.
- Ability to establish scalable communications programs, operating models, and best practices.
- Expertise in using data-driven insights to measure and improve organizational impact.
- Exceptional editorial judgment with experience integrating AI into communications workflows.
Responsibilities
- Develop and execute global internal communications strategies that connect business priorities to clear, consistent messaging across teams and audiences.
- Drive long-term, high-impact communications initiatives from strategy through execution, establishing communications frameworks and best practices.
- Advise senior leaders on communications strategy, shaping executive messaging and employee narratives through high-stakes and sensitive business moments.
- Establish success metrics for communications programs, evaluate effectiveness, and use insights to continuously improve communications strategy.
- Shape executive and enterprise communications, including all-hands presentations, AMA materials, leadership updates, and company announcements.
- Influence cross-functional partners at all levels to drive strategic alignment across Brand & Communications, Marketing, People, Engineering, and Product.
- Leverage AI to accelerate research, drafting, and iteration while maintaining exceptional editorial judgment.
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