- Own the partner onboarding pipeline from Partner Application Portal to Pro Marketplace, ensuring partners are set up, live, and active.
- Provide ongoing account management for high-value software and marketing partners as their main operational point of contact.
- Lead independent projects from scoping and planning through delivery, managing timelines and dependencies across teams.
- Build and maintain AI and other automation for data collection, tracking, and reporting.
- Support new pilots and partnership launches, including fulfillment, refunds, pro surveys, and early program feedback.
- Partner with Engineering, external developers, Partnerships, and Support to resolve issues, test tools, and advance process improvements.
- Maintain workflows, documentation, and Jira dashboards so volume, bottlenecks, and partner health are visible to leadership.
SalesforceJiraRESTful APIs+2 more