Financial Health Strategy Manager
M
MonzoFinancial Services
London, Cardiff OR UK RemoteFull-TimeManager
Salary£53,100 - £71,900 (depending on experience) + Incentive award tied to performance
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Job Details
- Required Skills
- Cross-functional collaborationRelationship management
Requirements
- Experience in Collections and Recoveries strategies.
- Experience working with external partners, including relationship management and auditing.
- Understanding of UK regulatory landscape including CONC, SYSC, Consumer Duty, and the CCA.
- Demonstrated leadership experience (directly or indirectly) and ability to drive strategic projects.
- Ability to identify, articulate, and mitigate risks associated with strategic changes.
- Strong judgement and ability to make trade-offs between desired goals and feasibility.
- Proven ability to gain approval for proposed business changes.
- Strong research, analysis, and mapping skills for new operational domains or regulations.
- Ability to work effectively in a fast-moving, ambiguous environment.
- Experience working cross-functionally with engineering, risk, operations, and finance teams.
- Commitment to achieving the best outcomes for customers in financial difficulty.
Responsibilities
- Drive Financial Health strategy improvements through indirect leadership in a squad structure.
- Deliver strategic changes that lead to good customer outcomes while protecting organizational interests.
- Collaborate with analysts, product managers, engineers, and operations staff to implement changes.
- Analyze impact using qualitative and quantitative data and monitor overall portfolio performance.
- Support the growth and development of junior team members.
- Manage external partners to ensure they adhere to standards and deliver positive outcomes.
- Document and execute strategy with appropriate governance, control, and monitoring.
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