Sr. Implementation Manager

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AssistIQHealthcare IT
Columbus, Ohio, United States. Chicago, Illinois, United States. St. Louis, Missouri, United States. Minneapolis, Minnesota, United States. Kansas City, Missouri, United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
3+ years
Required Skills
Project ManagementTrainingStakeholder management

Requirements

  • Direct experience in Surgical ORs and/or procedural environments (e.g., Cath Lab, IR, Endoscopy) strongly preferred.
  • Demonstrated understanding of clinical workflows, sterile field considerations, and real-time documentation practices.
  • 3+ years of experience leading software and/or hardware implementations, ideally within healthcare IT.
  • Proven ability to manage project stakeholder relationships.
  • Experience mentoring or leading team members in a formal or informal capacity.
  • Demonstrated capability for problem-solving, prioritization and project management.
  • Excellent interpersonal, presentation, and communication skills.
  • A current driver’s license.
  • Ability to travel >50% of the time.

Responsibilities

  • Lead end-to-end implementation for singular or multi-site deployments from discovery through go-live and stabilization.
  • Serve as an on-site leader during critical phases of implementation, acting as the face of AssistIQ.
  • Identify product gaps and communicate them to internal product teams and customers.
  • Build and maintain relationships across clinical, operational, and IT stakeholders.
  • Complete on-site training for end users and ensure successful user acceptance.
  • Ensure a smooth transition to customer success teams post-go-live.
  • Evolve and standardize training materials and implementation playbooks.
  • Gather and deliver strategic product feedback to the internal product team.
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