Implementation Project Manager
New
USAFull-TimeSenior
SalaryCompetitive base salary with opportunities for growth and development; Bonus opportunities
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Job Details
- Experience
- 7-10 years
- Required Skills
- Project ManagementSalesforceMicrosoft ExcelAccount ManagementStakeholder managementChange Management
Requirements
- Bachelor’s degree in Business, Human Resources, Finance, Information Systems or another related field.
- 7-10 years of experience in a relevant industry with strong account and project management skills.
- Proven success leading complex, cross-functional implementations from strategy to execution.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication, presentation, and stakeholder engagement skills.
- Experience working in a customer-focused environment to drive client programs and deliver solutions.
- Proficiency in Microsoft Office Suite (Excel, Visio, Project).
- Proficiency in Salesforce.
- Experience with project/task management tools.
Responsibilities
- Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure.
- Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders.
- Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO’s best practices.
- Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness.
- Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates.
- Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness.
- Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement.
- Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices.
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