Key Account Manager
New
Remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment.Full-TimeSenior
SalaryCAN On Target Earnings (OTE) per year: $140,000 - $215,000
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Job Details
- Experience
- 7+ years
- Required Skills
- Data AnalysisSalesforceNegotiationAccount ManagementSaaS
Requirements
- 7+ years of B2B client-facing experience; preferably in a tech or fintech environment.
- Excellent customer relationship management skills with the ability to lead and grow complex, strategic partnerships at the executive level.
- Experience in driving and managing cross-functional, multi-stakeholder initiatives with high attention to detail.
- Strong written and verbal communication with the ability to influence senior stakeholders and executive audiences.
- Excellent analytical abilities, including the ability to suss out key data points and trends.
- Experience structuring, negotiating, and closing large-scale commercial contracts.
- Ability to adapt quickly to changing priorities and take initiative.
- Ability to craft compelling value propositions and deliver persuasive presentations.
- Knowledge of consumer finance offerings, SaaS solutions, and e-commerce preferred.
- Comfort using Salesforce, AI, and BI tools.
Responsibilities
- Own and lead Affirm’s largest Canadian partner relationships, driving growth and long-term strategy across multiple business units.
- Define and drive the strategic vision for each relationship—aligning joint priorities to Affirm’s broader goals and influencing senior stakeholders.
- Develop sophisticated account plans; build and execute multi-year growth roadmaps spanning product integrations, co-marketing initiatives, and go-to-market expansions.
- Lead complex commercial negotiations, including contracts, pricing, renewal strategy, and expansion opportunities.
- Analyze partner performance and recommend programs to increase adoption, improve performance, and expand into new use cases.
- Orchestrate cross-functional execution across Product, Technical, Credit, Analytics, Marketing, Risk, and other internal stakeholders to deliver partner initiatives and business results.
- Manage customer health to ensure strong satisfaction, long-term retention, and consistent business outcomes.
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