Patient Care Coordinator
E
Ennoble CareHealthcare
Remote; position services patients in the Orlando, FL area., Monday through Friday, 8:30am-5:00pmFull-TimeMiddle
Salary17 - 18 USD per hour
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Job Details
- Required Skills
- Customer serviceMicrosoft OfficeDocumentation
Requirements
- Must be comfortable with speaking on the phone for large amounts of the day
- Must be compassionate and empathetic towards patients
- Ability to take accurate notes and document tasks in a timely manner
- Ability to multitask between different patients and workstreams while remaining organized
- Ability to thrive in a fast-paced environment
- Must be able to work full-time, Monday through Friday, 8:30am-5:00pm
- Proficiency in using a computer, including Outlook and other Microsoft Office programs
- Knowledge of basic healthcare terms, conditions, roles, and basic care principles
- Ability to pass a drug screen and background check
- Willingness to learn new skills on a continuous basis
Responsibilities
- Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
- Maintain frequent contact with patients to provide support, manage compliance, and increase positive outcomes
- Document all client communications accurately
- Communicate with Primary Care Clinicians regarding emergent patient needs to ensure comprehensive care plans
- Inform the Team Supervisor of all issues pertinent to the care plan process
- Collaborate across organizational areas to meet the needs of patients, family members, and partner facilities
- Maintain proficiency with secure email, telephone systems, and electronic medical records
- Adhere to documentation protocols, best practices for work logs, and internal communication standards
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