Deal Desk Senior Analyst

New
T
TwilioCloud Communications
Remote - MexicoFull-TimeSenior
Salary not disclosed
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Job Details

Languages
English
Experience
Minimum of 3 years with a degree; minimum of 5 years without a degree.
Required Skills
SalesforceMicrosoft ExcelRisk ManagementFinancial analysisGoogle Sheets

Requirements

  • Business proficiency or fluency in English, with solid written and verbal communication skills.
  • Bachelor’s or Associate’s Degree plus a minimum of 3 years of experience in Corporate Finance, Financial Planning & Analysis (FP&A), Commercial Finance, Deal Desk or an analytical Go To Market role.
  • Minimum of 5 years of relevant analytical experience if no degree is held.
  • Demonstrated analytical and financial skills, with a firm understanding of core financial concepts and the ability to explain financial tradeoffs clearly.
  • Advanced Excel/Google Sheets skills, with proven experience building financial models, logic formulas, and scenario analyses.
  • A diligent, detail-oriented skillset, with the ability to manage multiple high-velocity requests simultaneously while remaining extremely organized under tight deadlines.
  • A self-starter with a “can-do” attitude who is comfortable asking clarifying questions and operating with high integrity.

Responsibilities

  • Build and analyze financial models and pricing scenarios for standard and non-standard agreements, evaluating critical variables including pricing, discounting, term length, usage commitments, and gross margin impact.
  • Partner with Sales to structure commercially sound deals by analyzing tradeoffs across price, volume, and risk, ensuring all structures align with Twilio’s financial guardrails.
  • Act as a guardrail and educator for Sales and GTM teams, ensuring adherence to internal contracting policies, approval matrices, and discount governance.
  • Own the end-to-end Deal Desk operational workflow in Salesforce/CPQ (from quote building and pricing approvals to Order Form creation, DocuSign execution, and opportunity closure), ensuring 100% data integrity and policy compliance.
  • Establish trusted working relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal velocity.
  • Collaborate with Sales and Legal to review and structure non-standard contract language within Order Forms, ensuring alignment with corporate risk and revenue recognition policies.
  • Conduct ad-hoc financial analysis and modeling to support broader business decisions and strategic initiatives.
  • Drive and participate in cross-functional project improvement initiatives to scale Deal Desk operations, enhance systems, and optimize internal workflows.
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