- Design test plans, scenarios, and cases for multi-step, event-driven customer journeys and marketing campaigns.
- Execute functional, integration, and regression testing across Adobe Journey Optimizer, Campaign Orchestration, and related marketing platforms.
- Validate journey triggers, audience eligibility, decision logic, personalization rules, content delivery, and customer paths.
- Develop and maintain regression test suites for existing journeys and campaign templates.
- Use SQL to investigate data discrepancies and compare audience, profile, and campaign counts across systems.
- Verify data accuracy, consistency, and completeness across systems.
- Document defects with reproduction steps, expected and actual results, supporting evidence, and business impact; track them through resolution and retest fixes.
- Collaborate with journey builders, campaign specialists, data operations teams, and business stakeholders to investigate issues and validate corrective actions.
- Communicate testing progress, blockers, risks, and outstanding defects, and support testing sign-off.
- Identify opportunities to improve test coverage, regression processes, quality standards, and testing efficiency.
SQLRegression testing