People Operations Manager
New
M
Manila RecruitmentTravel E-Commerce
Philippines, Monday – Friday, 4AM (PHT) - 12PM (PHT)Full-TimeManager
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 8–10 years
Requirements
- 8–10 years of HR generalist experience with progressive responsibility.
- Prior experience supporting or working within a US-headquartered company.
- Demonstrated experience managing complex employee relations, performance conversations, and sensitive HR matters.
- Working familiarity with Philippine labor law and statutory obligations.
- Excellent written and verbal communication in English.
- Comfort operating independently in a remote, fast-moving environment.
- Experience managing contractor-to-employee or EOR transitions.
- Strong documentation skills and ability to maintain fairness and rigor in HR processes.
Responsibilities
- Partner with US People Ops team on the operational execution of contractor-to-employee conversion for the Philippines-based workforce.
- Serve as the primary point of contact for Manila-based employees throughout their full tenure.
- Manage all employee relations matters, including performance concerns and workplace conflict.
- Act as the bridge between NYC leadership culture and the Philippines team.
- Own the day-to-day operational management of the Employer of Record platform.
- Design and execute onboarding and offboarding experiences aligned with global standards.
- Build and maintain performance management frameworks.
- Coordinate between HQ legal and Philippines-based counsel on employment and labor matters.
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