Senior Quality Assurance Analyst

New

Based in the United StatesFull-TimeSenior

Salary$56,100 to $104,700 annually, plus potential performance-based incentives

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Job Details

Experience: Minimum 5 years of experience in the insurance industry or a related regulated environment
Required Skills: Analytical SkillsMicrosoft OfficeComplianceQuality Assurance

Bachelor’s degree or equivalent combination of education, training, and professional experience.
Minimum 5 years of experience in the insurance industry or a related regulated environment.
Strong understanding of quality assurance principles, compliance standards, and insurance operations.
Excellent written and verbal communication skills with the ability to present findings clearly to stakeholders.
Ability to work independently while managing priorities in a fast-paced, deadline-driven environment.
Strong analytical mindset with attention to detail and a structured approach to problem-solving.
Proficiency in Microsoft Office tools and general business applications.
Commercial insurance experience is considered a strong plus.

Conduct quality assurance reviews across insurance processes to identify compliance risks, operational gaps, and improvement opportunities.
Analyze workflows and case handling practices to ensure alignment with internal standards and regulatory requirements.
Collaborate with stakeholders to communicate findings and support the implementation of corrective action plans.
Monitor adherence to quality standards and contribute to continuous improvement initiatives across teams and processes.
Document review outcomes clearly and prepare reports that highlight trends, risks, and recommendations.
Support the development and refinement of QA methodologies, tools, and evaluation frameworks.
Act as a point of contact for quality-related questions and provide guidance to ensure consistency in execution.

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