REE Medical

REE Medical supports claims for disability benefits with medical documentation.

101-250 employees

Founded 2017

Consumer

Private Company

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Consumer Medical Health Care

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions4

United StatesFull-TimePosted

IT Support Engineer - Contact Center Systems

Design, configure, and support contact center systems, including call routing, queue structures, and IVR workflows
Administer and maintain RingCentral (EX and CX), including user management, system configuration, and optimization
Analyze system performance, identify trends, and implement improvements to enhance call quality and operational efficiency
Troubleshoot and resolve complex issues related to telephony, call flows, integrations, and end-user experience
Serve as a key technical resource during incidents, exercising independent judgment to restore service and minimize disruption
Partner with IT, operations, and vendors to implement and enhance contact center capabilities
Contribute to the design, testing, and rollout of RingCentral CX
Document system configurations, workflows, and standard operating procedures

NetworkingCRM

Showing 1 of 4 positions

About REE Medical

REE Medical is dedicated to empowering veterans by simplifying the often-complex process of VA disability claims. You connect with a nationwide network of independent medical professionals who deliver VA-compliant medical documentation, strengthening claims and securing earned benefits. Since 2017, REE Medical has supported over 95,000 veterans, driven by a mission to bring accuracy, advocacy, and clarity to every veteran's claims journey. The company's services encompass a comprehensive approach, from initial claims to increase claims, ensuring veterans receive thorough medical assessments and accurate Disability Benefit Questionnaires (DBQs).

How We Work

You will join a remote-first team operating nationwide, united by a deep commitment to serving veterans. The culture is collaborative, adaptive, and values continuous improvement and innovation. Many team members are veterans themselves, offering unique insights and fostering a compassionate environment where you feel heard and valued. REE Medical embraces a flexible and supportive workplace, encouraging employees to bring forward new ideas and own their impact.

Why Join Us

Drive direct impact by helping veterans secure the disability benefits they rightfully earned.
Collaborate in a remote-first environment that values your contributions and encourages new ideas.
Benefit from transparent salary practices and a comprehensive benefits package from day one.
Grow professionally with ongoing training and development opportunities within a rapidly expanding company.

Benefits & Perks

Competitive salary ($25/hour - $30/hour for the Tier I IT Support Specialist role).
Comprehensive health, dental, and vision insurance with company-sponsored life insurance, starting on day one.
Retirement savings plan with company match.
Vacation time off, sick time off, and holidays, including floating holidays.
Flexible work schedules and a remote-first environment.
Employee assistance program for personal and family well-being.
Employee discounts on products and services through Insperity.
Technology Stipend and Work from Home Stipend after 90 days.
Referral fees.

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