Operations Manager - Bolder Advocacy
New
United StatesFull-TimeManager
Salary78,275 - 86,785 USD per year
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Job Details
- Experience
- 3–5 years
- Required Skills
- Project ManagementData AnalysisOperations ManagementCRM
Requirements
- 3–5 years of experience in operations, program support, or administrative roles within nonprofit, advocacy, or public interest organizations.
- Strong organizational and multitasking skills with high attention to detail and ability to manage competing deadlines.
- Experience coordinating events, trainings, or stakeholder-facing programs end-to-end.
- Familiarity with CRM systems and project management tools (e.g., EveryAction, ClickUp, or similar platforms).
- Strong written and verbal communication skills, including the ability to prepare briefs and documentation.
- Analytical mindset with ability to track data, generate reports, and support operational decision-making.
- Proactive, collaborative working style with adaptability in fast-paced environments.
- Commitment to equity, inclusion, and mission-driven work.
Responsibilities
- Coordinate end-to-end logistics for workshops, webinars, and training programs, including intake, scheduling, registration, invoicing, and follow-up support.
- Manage program communications channels, triaging requests and ensuring timely routing to the appropriate team members.
- Oversee public and on-demand webinar programs, ensuring smooth delivery and consistent participant experience.
- Track and maintain deliverables for grants, contracts, and strategic partnerships using project management tools and internal systems.
- Support leadership with reporting, briefing materials, and documentation for funders and partner engagements.
- Draft scopes of work, assist with contract preparation, and ensure operational alignment across agreements and deliverables.
- Maintain and improve internal databases and systems (e.g., CRM and project tracking tools), ensuring high data quality and usability.
- Analyze program data and contribute to reporting and performance insights for leadership decision-making.
- Support the development and refinement of operational processes and workflows to improve efficiency and scalability.
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