Complex Casualty Claims Manager

New
This position is eligible to work from home anywhere in the USFull-TimeManager
Salary103,954 - 164,309 USD per year
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Job Details

Experience
Ten years of experience in casualty claims adjusting or related experience
Required Skills
Negotiation

Requirements

  • Bachelor’s degree or equivalent relevant experience.
  • Ten years of experience in casualty claims adjusting or related experience, including large and complex claims.
  • Prior leadership experience.
  • Attainment of all applicable state licenses as required.
  • Advanced knowledge of insurance terms and coverages in commercial lines.
  • Excellent understanding of casualty claims techniques and knowledge of various jurisdictions.
  • Advanced knowledge of negotiation and alternative dispute resolution techniques.
  • Advanced investigative and problem-solving abilities.
  • Ability to gather and analyze data points for claims triage.
  • Valid driver’s license with an acceptable motor vehicle report.
  • INS, AIC, or CPCU designations preferred.

Responsibilities

  • Leads a complex casualty claims team, overseeing high-severity commercial casualty claims.
  • Reviews assigned claim files, identifies gaps, and ensures complete fact gathering.
  • Assigns claims based on adjuster expertise and provides strategic direction on handling.
  • Advises team on coverage, liability, compensability, valuation, and resolution strategy.
  • Selects and manages defense counsel and monitors litigated matters.
  • Ensures accurate, timely reserves and authorizes payments within authority.
  • Monitors team workload, productivity, and performance metrics.
  • Coaches team members, drives development, and handles hiring and disciplinary actions.
  • Partners with underwriting and marketing to educate agents and enhance customer experience.
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103,954 - 164,309 USD per year
Apply Now