Insurance Claims Manager
New
USAFull-TimeMiddle
Salary55,000 - 65,000 USD per year
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Job Details
- Required Skills
- Data AnalysisSalesforceMicrosoft ExcelCustomer serviceMicrosoft OfficeNegotiation
Requirements
- Exceptional customer service and professional communication skills.
- Strong negotiation and problem-solving abilities to advocate for client interests.
- Proficiency in basic mathematical and analytical skills for data interpretation.
- Strong computer skills including experience with Salesforce or similar CRM platforms.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Experience managing files and workflows using Adobe and PDF software.
Responsibilities
- Serve as a primary liaison between clients, doctors, insurance adjusters, and workers' comp attorneys.
- Communicate status updates and strategy recommendations to clients via phone, email, and formal reports.
- Analyze client claims data and historical trends to identify patterns and refine management strategies.
- Negotiate with involved parties to ensure claims are directed in the client's best interest.
- Manage daily claims workflows using Salesforce, Microsoft Word, Excel, Outlook, and Adobe.
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