Manager, Solutions Engineering
New
H
HightouchData Activation
RemoteFull-TimeManager
SalaryBase Salary Range: $175,000-$196,000 annually; On-Target Earnings Range: $250,000-$280,000 annually
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Job Details
- Required Skills
- PythonSQLETLJavascriptRESTful APIsSaaS
Requirements
- Strong technical background with prior experience working directly with clients in a pre-sales or post-sales capacity, preferably within the data or SaaS space.
- Proven track record of successfully leading, managing, and developing technical teams.
- Prior experience developing with SQL, Python, JavaScript, and/or working with APIs for data integration.
- Extensive experience working in enterprise SaaS, cloud data platforms, or related industries.
- Self-starter with a track record of troubleshooting and unblocking complex technical issues.
- Exceptional presentation skills for both executive stakeholders and front-line engineers.
- High level of comfort communicating across diverse internal and external organizations.
- Intellectual curiosity, strong empathy for customer challenges, and ability to operate with high velocity.
Responsibilities
- Lead, mentor, and grow a team of Solutions Engineers fostering a collaborative, high-performing, and customer-centric environment.
- Partner strategically with Hightouch AEs throughout the customer journey, delivering tailored demonstrations and customer POCs based on agreed-upon requirements.
- Develop deep technical domain expertise in Data Activation, CDP, data warehousing (e.g., Snowflake, BigQuery, Databricks), and integration platforms.
- Be accountable for the exceptional customer experience during the new revenue pilot and closing phases.
- Engage with customers daily to deeply understand their data activation needs and architect elegant solutions.
- Design, develop, and maintain best-in-class playbooks, demo environments, and other tools for POCs.
- Collaborate with AEs and Product Managers to identify and champion customer-specific feature requests.
- Drive strategic initiatives to continuously improve the efficiency, effectiveness, and scalability of the team.
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