SeatGeek

SeatGeek is a technology company that specializes in providing a platform for purchasing tickets to live events, including concerts, sports, and theater performances.

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👥 1001-5000💰 $12.8m Crowdfunding on 2013-08-22Internet of Things Open Source Cloud Computing Linux Software

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🔥 Financial Planning & Forecasting Manager

Posted 2024-11-21

🧭 Full-Time

💸 109000 - 167000 USD per year

🔍 Ticketing and live events

6-8 years of progressive experience in FP&A, management consulting, or investment banking.
5+ years of direct FP&A experience preferred.
Experience collaborating with Analytics and Data Science teams for data-driven forecasting.
Mastery of financial modeling techniques including 3-statement, NPV, and Cohort Modeling.
Advanced knowledge of relational databases and BI tool functionality.
Strong project management abilities to execute projects with minimal oversight.

Maintaining rolling Secondary revenue forecasts for in-quarter resource deployment and quarterly accounting preview.
Partnering with Commercial Performance, Account Management, and Analytics teams to budget and consolidate revenue.
Collaborating with the Demand team to assess marketing spend impact on budgets.
Developing scenario planning capabilities for varied environments in the live events business.

Posted 2024-11-21

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🔥 Manager, HelpDesk

Posted 2024-11-09

📍 New York, New York

🧭 Full-Time

💸 100000 - 140000 USD per year

🔍 Ticketing

3+ years of experience in IT Operations, Service Desk, Technology Support, and Customer Service.
Proven track record of successful support to distributed teams and driving cross-functional projects.
Proactive self-starter with a passion for automation and process improvements.
Collaborative partner with an empathetic leadership style focused on team growth.
Experience with enterprise tools like Slack, Okta, Google Workspace, and MDM solutions.
Strong understanding of hardware and software in an enterprise environment.

Innovate & Automate: Spearhead automation initiatives across onboarding, offboarding, hardware management, and key productivity tools.
Scale for Growth: Build and implement scalable processes that support SeatGeek’s expansion.
Drive User Experience: Create a seamless technology experience for hybrid and remote teams.
Develop & Lead: Mentor and upskill HelpDesk team members, promoting continuous learning.
Collaborate Cross-Functionally: Align initiatives with teams across the organization.
Optimize & Measure: Establish KPIs and operational metrics to monitor performance.

LeadershipPeople ManagementCross-functional Team LeadershipCommunication SkillsCollaborationCustomer serviceMentoring

Posted 2024-11-09

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🔥 Manager, Fraud Analytics

Posted 2024-11-09

📍 New York, New York

🧭 Full-Time

💸 132000 - 180000 USD per year

🔍 Ticketing

3+ years of experience in fraud management, data analytics, or model/rule building.
2+ years of people management preferred.
Bachelor's degree or 7+ years of related experience in lieu of degree.
Strong understanding of payment systems and fraud vectors.
Experience with fraud vendors such as Sift, Accertify, or similar.
Proficiency with Excel, Google Sheets, and analytical tools like Python, R, SQL, SAS.
Strong analytical, problem-solving, and communication skills.

Regularly monitor KPIs and metrics related to fraud trends.
Design and implement strategies to improve KPIs.
Propose and drive projects to address fraud issues.
Define best practices for change management.
Partner with teams on fraud risk management and controls.
Prioritize reactive and proactive fraud prevention measures.
Manage fraud vendors and monitor their performance.
Collaborate with internal data teams for reporting needs.
Provide guidance and support to a small team of analysts.

PythonSQLPeople ManagementCommunication SkillsProblem SolvingWritten communication

Posted 2024-11-09

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🔥 Lead UX Researcher

Posted 2024-11-07

🧭 Full-Time

💸 150000 - 210000 USD per year

🔍 Ticketing and event management

8+ years experience in research methods impacting product direction and experience design.
4+ years relevant domain experience in technology sectors such as ticketing or event management, digital CRM, Ecomm, or healthcare.
Hands-on experience in collecting and analyzing human behavioral data for UX improvements.
Experience working on products for advanced users with complex workflows.
Growth mindset and a challenge-driven attitude.

Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists.
Drive persona and JTBD work to deepen our understanding of user needs and friction.
Establish a robust research practice that integrates quantitative and qualitative measures.
Lead discovery work supporting our value proposition and organizational goals.
Show outstanding research skills and passion for data and systems thinking.

Mentoring

Posted 2024-11-07

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🔥 Senior Director, Sales Consulting

Posted 2024-10-20

📍 United States

💸 306000 - 333000 USD per year

🔍 Ticketing and sports technology

Previous experience leading sales consulting teams, ideally in software, sports, or related industries with long, complex sales cycles.
Demonstrable experience in coaching, developing, and team management.
Demonstrable experience in understanding and solving complex technology, business, and integration issues.
Experience working with senior executives both internally and at prospects and clients.
World-class presentation and storytelling skills.
Strong collaboration skills with a passion for helping others solve complex problems.
Excitement about being a disruptor in the industry.

Be responsible for recruiting, performance, and development of business and solutions consultants in North America.
Support sales in selling named new accounts and client success in renewing key clients.
Design and deliver workshops, assessments, and strategies directly to prospects and customers.
Act as an industry expert by researching industry trends and best practices.
Own, nurture, and grow strategic technical partnerships across the sports technology space.
Collaborate closely with various internal teams to represent customer needs.

LeadershipBusiness DevelopmentCross-functional Team LeadershipStrategyBusiness developmentCommunication SkillsAnalytical SkillsCollaborationCoaching

Posted 2024-10-20

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🔥 Senior Product Manager, Checkout

Posted 2024-10-19

📍 United States

🧭 Full-Time

💸 130000 - 180000 USD per year

🔍 Ticketing and live events

Proven track record of shipping user-facing products with 4+ years of relevant product management experience.
Experience in B2B2C on a large-scale marketplace or ecommerce product, ideally mobile-focused.
Strong leadership in product teams, continually improving team culture.
Experience in iterative, experiment-driven approaches and making impactful bets.
Curiosity about product technologies and a focus on user experience.
Deep understanding of data and analytics tools for insight-driven decision-making.
Experience managing complex, cross-functional initiatives.
Strong decision-making skills with balanced data and intuitive insights.

Drive a roadmap of small, medium, and large product initiatives in checkout, ensuring alignment with product strategy.
Lead product and feature development end-to-end, owning the go-to-market strategy.
Collaborate with engineering, design, and analytics on execution and delivery.
Build and maintain relationships with clients and stakeholders to inform the product roadmap.
Make product decisions backed by data and user insight.
Mentor fellow product team members and enhance product culture.
Act as an ambassador for the product vertical within the company.

LeadershipPythonAndroidETLKotlinProduct ManagementSwiftJiraStrategyAirflowReact

Posted 2024-10-19

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🔥 Senior Product Designer

Posted 2024-10-18

📍 United States

🧭 Full-Time

💸 135000 - 180000 USD per year

🔍 Ticketing

4+ years of experience.
Excellent craftsmanship.
An understanding of the technical and logistical obstacles that create friction during live experiences.
The mindset of a challenge, changemaker, and innovator.
4+ hours of overlap with a 9:30am-5:30pm East Coast workday.
A passion for live experiences.

Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists.
Set direction by creating clear and impactful strategies while also sweating the details through execution and launch.
Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development.
Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking.
Collaboratively improve our component systems to ensure consistent, high quality experiences.

LeadershipAdobe Creative SuiteAdobe IllustratorAdobe PhotoshopFigmaProduct ManagementUI DesignUser Experience DesignCross-functional Team LeadershipStrategyProduct designReactCommunication SkillsAnalytical SkillsCollaborationSketch

Posted 2024-10-18

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🔥 Lead Product Designer

Posted 2024-10-18

📍 United States

🧭 Full-Time

💸 150000 - 210000 USD per year

🔍 Ticketing

8+ years of experience in product design.
Excellent craftsmanship in design.
Understanding technical and logistical obstacles impacting live experiences.
Mindset of a challenge, changemaker, and innovator.
Availability for 4+ hours overlap with the 9:30am-5:30pm East Coast workday.
Passion for live experiences.

Deeply understand the needs, motivations, and behaviors of users (fans, sellers, teams, and artists).
Set direction by creating impactful strategies with attention to detail during execution.
Balance speed and quality while driving impact through optimizations and product development.
Demonstrate outstanding design skills, passion for experimentation, data, and systems thinking.
Collaboratively improve component systems for consistent, high-quality user experiences.

LeadershipAdobe Creative SuiteAdobe IllustratorAdobe PhotoshopFigmaGraphic DesignProduct ManagementUI DesignUser Experience DesignCross-functional Team LeadershipStrategyBehavioral economicsBehavioral scienceProduct designReactCommunication SkillsCollaborationSketch

Posted 2024-10-18

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🔥 Senior Security Engineer

Posted 2024-10-18

📍 United States

💸 $145,000 - $200,000 per year

🔍 Ticketing

Experience working in a threat detection role and solid understanding of security fundamentals.
Proficiency in one or more programming languages (Python, C#, Go) for coding and code reviews.
Experience working with highly technical engineering teams.
Holistic solutions to secure a cloud environment rather than reactive fixes.
Ability to think like an attacker to improve detection & response.
Experience contributing to the security community (public research, blogging, presentations, etc.) is a plus.

Take ownership and drive Security Operations initiatives, both within and outside the team.
Lead our cloud security strategy and its implementation, partnering with our Cloud Product teams to build monitors and guardrails.
Hold an active role in our incident response & on-call programs, improving visibility, detections, and responses for critical systems.
Engineer resilient solutions and enhance our existing security controls, tools, and processes at scale through automation.
Partner with engineering and non-engineering teams to influence security awareness and best practices.

AWSPythonAgileC#StrategyGo

Posted 2024-10-18

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SeatGeek

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