SeatGeek

👥 500-1000💰 $238,000,000 Series E over 2 years agoSearch Engine Ticketing Sports Events Ediscovery💼 Private Company

SeatGeek is a technology company that specializes in providing a platform for purchasing tickets to live events, including concerts, sports, and theater performances.

Jobs at this company:

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🔥 Customer Service - Event Expert

Posted 2 days ago

🧭 Full-Time

🔍 Customer Service

🔧 Requirements

Love for live events and an understanding that purchasing tickets to see your favorite band is not the same as buying a stapler - You can empathize with SeatGeek customers
Bachelor's degree (or equivalent experience) and experience working in Customer Service - Experience at a tech startup or high-volume company is a plus
Understanding of the value of using data to make intelligent decisions and compelling arguments - You aren't intimidated by numbers
Strong communication skills and the ability carry on a conversation with anyone
Passion for technology and customer experiences
Ability to keep a level head. You don't get easily flustered
Strong work ethic
Ability to adapt to seasonality and tech innovation- You’re flexible when it comes to adjusting your responsibilities based on the needs of the business
Reliable, high-speed internet (at least 35 Mbps, 50+ Mbps strongly preferred)
Proficiency in Spanish is a plus

💡 Responsibilities

Provide specialized support for our customers through email, chat, and notably SeatGeek Enterprise customer phone support, with availability to work on the weekends
Use metrics and consumer insight to help make SeatGeek better, and work with your managers to evaluate your performance amongst your peers and against success benchmarks
Work daily with tools like Talkdesk, Zendesk, our internal admin, Slack, Google business tools, Github, Looker, Jira, and more
Go above and beyond for our customers
Attend 1 on 1 and group strategy meetings weekly

Posted 2 days ago

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🔥 SEO Analyst

Posted 5 days ago

💸 64000.0 - 92000.0 USD per year

🔧 Requirements

2-4 years of in-house or agency SEO experience
A foundational understanding of SEO best practices and principles (on-page, off-page, and technical SEO)
Familiarity with common SEO tools (e.g., Screaming Frog, SEMRush, Ahrefs, Google Search Console)—experience with any is great; we’ll help you learn the rest
Comfort working with data and basic Excel functions (VLookups, Pivot Tables, IF statements)—you enjoy digging into numbers and want to keep learning

💡 Responsibilities

Ensure SEO remains a critical and growing contributor to overall sales through thoughtful task execution, competitive research, and ongoing site and content maintenance
Use a variety of SEO tools (SEMRush, Ahrefs, Google Search Console, Screaming Frog, and others) to report on SEO health and uncover growth opportunities
Clearly and concisely communicate SEO performance to both SEO stakeholders and non-technical audiences
Perform keyword research and content gap analysis to discover new areas for content expansion
Collaborate with internal and external stakeholders on SEO projects, supporting broader initiatives and owning tactical optimizations
Oversee technical site monitoring, flagging any errors or issues and working with the team to resolve them
Own and maintain our list of priority keywords, ensuring it’s up-to-date and strategically aligned
Work within our content management systems to implement timely and accurate on-page optimizations
Support team members across multiple projects from adhoc requests to more streamlined initiatives

Posted 5 days ago

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🔥 Lead SEO Analyst

Posted 20 days ago

🔧 Requirements

6+ years of in-house or agency SEO work experience
Strong familiarity with technical SEO. Existing knowledge of basic web development (HTML + JavaScript) is preferred
Proven history of collaborating alongside product and engineering teams to prioritize and scope work
E-commerce SEO experience. Familiarity with competitive audits and tactical strategies to make the most of Google’s changing SERP landscape.
Robust understanding of keyword research and entity analysis to create best in class site coverage and information architecture
Data savviness and the ability to pull insights out of complex data sets. Experience using a BI tool, like Looker and familiarity with SQL is a plus
Understanding of how to use AI and LLMs to supercharge productivity and create scalable solutions
Strong communication skills, and the ability to clearly and concisely articulate recommendations and insights leveraging only the most compelling data and analytics for support
SEO tools: familiarity with any of Screaming Frog, SEMRush, Google Search Console, and Ahrefs is preferred

💡 Responsibilities

Partner with the Senior SEO Manager on roadmap and strategy for the team
Work closely with dedicated partners in Product/engineering to ensure core website is SEO-optimized
Collaborate with cross-functional stakeholders to make sure all team inputs are considered in SEO projects
Own end-to-end SEO projects from ideation through to execution and reporting
Conduct on-page content audits, content gap analyses, keyword research and more to ensure leading search, UX, and content best practices.
Conduct technical audits and site crawls to monitor site health and speed and provide actionable recommendations for stakeholders to improve performance.
Identify new content/backlink opportunities from search landscape
Provide SEO education, providing best practices documentation to internal teams to ensure a strong understanding of the channel company-wide

Posted 20 days ago

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🔥 Senior Business Associate, Office of the CEO

Posted 24 days ago

💸 107000.0 - 155000.0 USD per year

🔍 Tech

🔧 Requirements

3+ years of work experience at a management consulting firm (preferred), finance firm, or Tech company
Ability to understand business contexts
Ability to work independently and proactively in a fast-paced, often ambiguous environment
Ability to build strong cross-functional relationships
Atypical versatility. Ability to dive into many roles and do them well
Experience conducting quantitative analysis (including modeling) and qualitative analysis
Experience presenting complex analysis to senior management
Proficiency with Microsoft Office or Google Suite
Adeptness in articulating ideas through writing and synthesizing insights from data and numbers
Ability to work within the East Coast Time Zone (strong preference)

💡 Responsibilities

Work with leaders across the company to align and track company goals
Prepare presentation material for management meetings
Project-manage and contribute to cross-team initiatives
Monitor the status of key company projects, push forward said projects
Work with Chief of Staff and CEO on all essential issues facing SeatGeek

Posted 24 days ago

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🔥 Head of Product Marketing

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 188000.0 - 287000.0 USD per year

🔍 Live events technology

🔧 Requirements

10+ years of marketing experience delivering successful engagement and acquisition strategies, ideally in product marketing.
Experience in unique industries with complex business models and significant competition.
Proven track record driving business results through product marketing for growth companies.
Ability to articulate complex product value and develop effective content strategies.
Willingness to deeply understand live event technology market, customers, and competitors.
Knowledge of frameworks and playbooks for product marketing teams.
Hands-on approach to creating messaging and marketing materials.
Excellent written and verbal communication skills, comfortable presenting to executives.
Leadership presence with ability to influence and motivate diverse teams.
Proactive self-starter with a solutions-oriented mindset.

💡 Responsibilities

Craft differentiated, unified positioning, messaging, RTBs and go-to-market plans for product solutions focused on enterprise audiences.
Lead a team through product launches of varying complexity.
Develop understanding of clients and user profiles to assess product-market fit and identify growth opportunities.
Establish thought leadership in live events industry with a strong market voice.
Create programs that maximize client value and work with B2B marketing for promotional materials.
Maintain relationships with cross-functional leaders to enhance collaboration and project completion.
Build and maintain a high-performing and energetic PMM team.

LeadershipProduct ManagementStrategyCommunication SkillsCollaborationMarket ResearchDigital Marketing

Posted 4 months ago

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🔥 Engineering Manager

Posted 4 months ago

📍 New York, New York

🧭 Full-Time

💸 170000.0 - 230000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years as an engineer in a role that was mostly about writing code
3+ years of experience as an engineering manager of productive, motivated teams
A foundation of technical excellence that your team can look up to
Knowledge of the technology industry to help your team make good tooling and framework decisions setting them up for success
You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership

💡 Responsibilities

Manage a team of cross-functional engineers (backend & frontend, multiple platforms)
Work closely with Product to design and develop product enhancements and value for both fans and enterprise customers - including prioritization and planning cycles
Guide the team to improve operational and engineering best practices to keep our development machine humming
Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
Foster a dynamic, inclusive, and empowering environment where engineers are inspired to tackle complex challenges and accelerate their career growth
Play an active role in our recruiting process, helping us to grow our engineering team in any way you can
Perform code reviews and provide technical and design feedback to the team
Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization

LeadershipCollaboration

Posted 4 months ago

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🔥 Financial Planning & Forecasting Manager

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 109000 - 167000 USD per year

🔍 Ticketing

🔧 Requirements

6-8 years of progressive experience in FP&A, management consulting, or investment banking.
5+ years of direct FP&A experience preferred.
Experience partnering with Analytics and Data Science teams for data-driven forecasting.
Mastery of financial modeling (3-statement, NPV, Cohort Modeling).
Advanced understanding of relational databases and BI tool functionality.
Strong project management skills with the ability to execute projects independently.

💡 Responsibilities

Maintaining the rolling Secondary revenue forecasts to inform in-quarter resource deployment decisions.
Partnering with the Commercial Performance, Account Management, and Analytics teams to budget and consolidate revenue lines.
Collaborating with the Demand team to understand the impact of marketing spend on the Secondary budget.
Developing scenario planning capabilities to prepare for a range of environments in the live events business.

LeadershipProject ManagementProject CoordinationCross-functional Team LeadershipFinancial ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationMicrosoft Office Suite

Posted 4 months ago

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