Credentialing & License Verification Specialist
New
S
SuperStaffHealthcare Administration
Makati City, Metro Manila, Philippines. Angeles, Pampanga, Philippines, Night shiftFull-TimeMiddle
SalaryPhp 37,000 to 41,500 all in
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- ComplianceData entry
Requirements
- High school diploma or equivalent.
- Previous experience in credentialing, license verification, data verification, healthcare administration, or back-office support.
- Strong attention to detail and ability to validate information across multiple sources.
- Experience using online portals, databases, or public records for research.
- Ability to follow detailed workflows and standard operating procedures.
- Strong written English communication skills.
- Comfortable handling sensitive personal information and PII.
- Ability to work independently with minimal supervision.
- Basic computer skills, including data entry, screenshot capture, file upload, and system navigation.
Responsibilities
- Perform manual license and certification lookups through state boards and professional licensing bodies.
- Verify details including full name, birth date, license number, status, and expiration dates.
- Review and process tickets or lookup requests based on client-defined workflows.
- Capture and upload verification screenshots and documentation into client systems.
- Ensure all data entered is accurate and aligns with client requirements.
- Identify and escalate incomplete, expired, or unverifiable credential records.
- Follow strict confidentiality and data security protocols for PII.
- Maintain productivity and turnaround times according to client SLAs.
- Communicate with internal supervisors or client points of contact regarding updates.
- Identify workflow gaps and contribute to process improvements.
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