VP, Business Development - New Logo Sales
New
T
TDS Global SolutionsCX BPO Outsourcing
United StatesFull-TimeVp
Salary not disclosed
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Job Details
- Experience
- Minimum of 5 years of experience in business development or sales leadership within the CX Contact Center Outsourcing industry.
- Required Skills
- Business Development
Requirements
- Proven track record in developing and executing end-to-end business development strategies that drive revenue growth within the CX BPO outsourcing industry.
- Demonstrated ability to identify, pursue, and close new business opportunities, building lasting relationships with senior decision-makers.
- Expertise in leading end-to-end sales cycles—from prospecting and solution design to negotiation, contract execution, and post-sale expansion.
- Strong background collaborating with cross-functional teams to create customized outsourcing solutions aligned with client goals.
- Skilled at building and managing robust pipelines, ensuring consistent deal flow and accurate forecasting.
- Experienced in representing the organization at industry events and conferences, elevating brand presence, and generating qualified leads.
- Ability to translate market trends and competitive insights into actionable strategies and business recommendations.
- Leadership experience, mentoring, and motivating high-performing sales teams to achieve and exceed targets.
- Minimum of 5 years of experience in business development or sales leadership within the CX Contact Center Outsourcing industry.
- Proven track record of successfully selling Customer Service BPO services and closing high-value deals.
- Strong understanding of Customer Service BPO industry trends, challenges, and opportunities.
- Willingness to travel as needed to meet with clients and prospects.
Responsibilities
- Develop and execute a comprehensive business development strategy to achieve revenue targets and drive growth in the CX Contact Center BPO services sector.
- Identify and pursue new business opportunities, focusing on building long-term relationships with key decision-makers.
- Lead the sales cycle from prospecting to closing, including contract negotiations and post-sales support.
- Collaborate with cross-functional teams to design and deliver customized BPO solutions that meet client needs and exceed expectations.
- Build and maintain a strong pipeline of qualified leads and opportunities.
- Represent the company at industry events, conferences, and networking functions to enhance brand visibility and generate new leads.
- Provide strategic insights and recommendations to senior leadership on market trends, competitive landscape, and business opportunities.
- Mentor and lead a high-performing sales team, fostering a culture of excellence, collaboration, and continuous improvement.
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