TDS Global Solutions is a global IT-BPM and contact center support services company.
This company offers remote work opportunities.
TDS Global Solutions provides outsourcing solutions, consulting services, training and development programs, executive search and recruitment, and managed services. The company specializes in contact centers and Business Process Management (BPM) operations. It serves clients across various industries, including BPO, Finance, Healthcare, Hospitality, Insurance, and Technology. TDS Global Solutions offers Call Center Outsourcing, Financial Services Call Center Outsourcing, Language Skills Assessment (Versant), Executive Recruitment, Management Consulting Services, and Vendor Management and Quality Assurance. Noteworthy clients include Amazon, TaskUs, Microsoft, Bank of America, Visa, Optum, Verizon, Accenture, Airbnb, and ADP. The company has supported over 450 captive and outsourced contact centers and BPO providers. The company claims to have served over 750 clients, performed over 1,000 executive placements, and tested more than 15 million contact center agents. They also state that they have delivered over 300 outsourcing programs.
TDS Global Solutions supports remote work options. The company's job postings indicate that several positions are remote.
TDS Global Solutions utilizes various technologies for its operations and client services. The company's job descriptions indicate a focus on roles within Customer Experience (CX), Business Process Outsourcing (BPO), and digital transformation solutions. They seek candidates with experience in contact center services, content moderation, trust and safety, back-office operations, AI, automation, analytics, and digital transformation.
The company offers a variety of insurance plans, including medical, dental, and vision, with healthcare benefits through Blue Cross Blue Shield of Texas. They also provide short-term and long-term disability at no cost to the employee, and life insurance and AD&D coverage. The company offers a 401k with a 3% contribution after the employee contributes 6%. Additionally, they offer flexible spending accounts for dependent care and medical expenses.