Chief Operations Officer
New
United States, All U.S. time zonesFull-TimeExecutive
Salary not disclosed
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Job Details
- Experience
- 10 years of progressive leadership, including 5+ years in a senior executive role
- Required Skills
- Project ManagementOperations ManagementSEOCRM
Requirements
- 10+ years of progressive leadership experience.
- 5+ years in a senior executive role within a performance marketing agency.
- Proven track record of delivering operational excellence at scale.
- Experience in or deep familiarity with higher education enrollment marketing.
- Demonstrated success overseeing both service delivery and project operations.
- Proven track record of driving innovation in marketing services and product offerings.
- Skilled at leading high-performing teams through change, growth, and complexity.
- Exceptional communicator capable of strategic conversations with C-level executives.
- Analytical, data-informed, and adept at leveraging technology and metrics for improvement.
Responsibilities
- Develop and drive the strategic vision for service operations aligned with market demand and company growth.
- Lead product and service innovation efforts based on market feedback and industry trends.
- Partner with the executive team to align operations with sales, marketing, and finance.
- Represent the company in high-profile industry engagements and client discussions.
- Oversee end-to-end service delivery across media, brand, enrollment strategy, creative, SEO, CRM, web, and analytics.
- Establish KPIs and systems to measure delivery quality, resource utilization, and profitability.
- Continuously improve operational systems, tools, and workflows to streamline delivery and enhance speed-to-impact.
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