Genetic Counselor Assistant I, Hold Resolution
Inactive
G
GeneDxGenetic Testing
Remote, Monday - Friday 1:30pm - 10:00pm ETFull-TimeEntry
This job is no longer active. We keep the page for reference, but the employer may not accept new applications.
Salary22 USD per hour
Job Details
- Required Skills
- Data entry
Requirements
- Bachelor's degree in Biology, Medical Technology, Healthcare, or related scientific field.
- Proficiency in Microsoft Office 365 applications.
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively in a remote setting.
- Professional-level proficiency in mathematical reasoning and computer literacy.
- Capability to manage complex tasks with multiple concurrent priorities.
Responsibilities
- Review genetic test orders to verify completeness, accuracy, and appropriateness.
- Facilitate test setup by linking relative samples and positive controls.
- Identify issues and place tests on hold for downstream processing.
- Notify clients of issues and resolve discrepancies to ensure compliance with protocols.
- Process incoming referrals and coordinate patient scheduling.
- Support the Patient Counseling Team with follow-up tasks and documentation.
- Respond to patient and provider inquiries regarding holds via phone and email.