- Lead structured discovery efforts to understand current-state workflows across clinical, operational, and administrative functions.
- Facilitate interviews, workshops, and working sessions with subject matter experts.
- Develop clear documentation including process maps, swimlane diagrams, and narratives.
- Analyze processes to identify inefficiencies, variation, bottlenecks, and risks.
- Partner with system owners and business teams to design future-state processes.
- Support project intake and estimation by assessing process complexity and readiness.
- Identify process changes impacting roles, responsibilities, and workflows.
- Contribute to the maturation of Accanto Health’s process management capabilities.
Analytical SkillsDocumentationProcess improvement+1 more