Virtual Admin Assistant
New
United States, 6:30 AM to 3:30 PM Philippine time, Monday to FridayFull-TimeMiddle
SalaryPHP 35000 / month
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Job Details
- Languages
- English
- Experience
- Minimum of 2 years of experience as a Virtual Assistant or in a related customer service/administrative role.
- Required Skills
- Customer serviceMicrosoft OfficeData entryGoogle Workspace
Requirements
- Minimum of 2 years of experience as a Virtual Assistant or in a related customer service/administrative role.
- Excellent verbal and written English skills with strong customer-handling capabilities.
- Experience handling inbound inquiries and making outbound customer service/follow-up calls.
- Solid understanding of Australian geography to assist with efficient logistics.
- Proven experience managing calendars, dispatching, or routing efficiently.
- Highly proficient in Google Workspace, Microsoft Office (Word, Excel, PowerPoint), and Xero.
- Experienced with Go High Level CRM software, softphones, Slack, and WhatsApp.
- Degree qualified is preferred.
- Proactive, results-driven, highly organised, and process-oriented.
- Must be able to commit to fixed full-time shift hours.
Responsibilities
- Serve as the primary telephone point of service and client concierge.
- Handle inbound sales inquiries and customer service requests professionally.
- Conduct outbound customer service calls for follow-ups, confirmations, and updates.
- Manage scheduling, logistics, and routing based on Australian geographical locations.
- Manage multiple calendars, emails, and team meetings.
- Maintain CRM management, data entry, and sales pipeline updates.
- Prepare proposals, documents, and business forms using templates.
- Assist in creating basic business or financial reports on a regular basis.
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