Admissions Admin Assistant
New
T
The Emily ProgramMental Health
Position Overview - Remote, Monday-Friday 10:30a-7p CSTFull-TimeEntry
Salary37,000 - 42,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years of healthcare experience preferred; 2+ years of direct client service preferred
- Required Skills
- SalesforceData entry
Requirements
- High school diploma or equivalent, required.
- Bachelors degree (preferably in a human services-focused field) or equivalent experience, preferred.
- 2+ years of healthcare experience, preferred.
- 2+ years of direct client service experience (employment or volunteer capacity), preferred.
- Experience in mental health care and eating disorder treatment, preferred.
- Experience with insurance companies and insurance terminology, preferred.
Responsibilities
- Manage and monitor the shared admissions email inbox, ensuring timely routing and response to inquiries and referrals.
- Process inbound communications, including webforms and general admissions inquiries.
- Enter referrals into Salesforce accurately and promptly.
- Create and manage client charts in Avatar NX and other platforms.
- Assign new leads and internal referrals to appropriate team members.
- Take live messages on the phone queue and facilitate timely communication.
- Schedule appointments in Avatar NX and Secure Video platforms.
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