Senior Enterprise Account Manager

New
R
RxVantageLife Sciences SaaS
Work from Anywhere within the USFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Business DevelopmentData AnalysisSalesforceAccount ManagementCustomer SuccessSaaS

Requirements

  • 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS
  • BS or BA degree or experience equivalent
  • Proficiency with Salesforce or other lead generation tools
  • Strong organizational skills with the ability to set and work towards deadlines
  • Excellent written and verbal communication skills with the ability to create cohesive presentations
  • Analytical mindset with demonstrated problem-solving skills
  • Ability to interpret and report data and performance metrics
  • Collaborative nature with the ability to influence cross-functional stakeholders
  • Intellectual curiosity and proactive approach to learning

Responsibilities

  • Serve as the primary point of communications between the established Enterprise clients and internal team members
  • Identify and execute on new growth opportunities with clients, managing against revenue targets
  • Identify and develop external stakeholder networks and build relationships necessary to expand client business
  • Enable successful and consistent renewals, showing continued value for our Enterprise clients
  • Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts
  • Support Enterprise sales team with business development efforts for prospective Enterprise clients
  • Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful
  • Work with our product teams to translate client feedback into product insights
  • Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward
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