Director, Healthcare Services
New
T
Transact CampusHealthcare Technology
This role can be based remotely within the contiguous United States.Full-TimeDirector
Salary120,000 - 175,000 USD per year
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Job Details
- Experience
- 10+ years of proven experience in program or project management, 7+ years of management experience.
- Required Skills
- Project ManagementMicrosoft Office
Requirements
- Bachelor’s degree in Business Administration, Project Management, Healthcare Administration, or equivalent experience.
- 7+ years of management experience, including management of managers.
- 10+ years of proven experience in program or project management.
- Experience leading clients and teams through large, complex system implementations and integrations.
- Strong background in enterprise SaaS implementations.
- Familiarity with healthcare clinical workflows, including EHR integrations (Epic, HL7), diet order management, and patient safety requirements.
- Demonstrated experience establishing and managing third-party partnerships.
- Strong client relationship skills and ability to partner with clinical, IT, and operational leaders.
- Proven record of process improvement and efficiency gains in complex, regulated, fast-paced environments.
- Excellent oral and written communication skills with strong presentation and analytical abilities.
- Strong general computer skills including Microsoft Office suite and web applications.
- Valid driver’s license.
Responsibilities
- Lead and develop a set of managers running multi-disciplinary teams of project managers, implementation consultants, and technical staff.
- Set team strategy for project planning, staffing, and resource allocation across concurrent NetMenu and Quickcharge engagements.
- Ensure the delivery of professional services to healthcare clients, meeting established goals for utilization, revenue, and customer satisfaction.
- Guide implementation teams through complex clinical environments, including EHR integrations (Epic/HL7), diet order workflows, and healthcare payment systems.
- Serve as a mentor and escalation point, stepping into a client-facing role for strategic accounts.
- Partner with Sales, Solution Engineering, and Client Management to ensure successful sales and implementations.
- Establish and manage third-party partnerships to supplement core staff during peak periods.
- Drive process improvement and efficiency gains across the delivery model.
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