Partnerships Manager
New
F
FYSTFintech Payments
Poland, Romania, Netherlands, Lithuania, Greece, Slovenia, Czech Republic, Portugal, Bulgaria, Germany, Croatia, Austria, Ukraine, Malta, Estonia, Spain, Luxembourg, Slovakia, Hungary, Switzerland, CyprusFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent Russian and strong English
- Experience
- 2+ years
- Required Skills
- Microsoft ExcelComplianceAccount ManagementRisk Management
Requirements
- 2+ years of experience in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company.
- Solid understanding of payment processing, including approval rates, acquiring, financial settlements, risk, and compliance frameworks.
- Hands-on experience working with merchant accounts and PSP relationships.
- Intermediate proficiency in Excel.
- Ownership mindset with the ability to manage workload and proactively bring solutions.
- Strong written and verbal communication skills for international partners and internal stakeholders.
- Ability to work effectively in a fast-paced environment with evolving processes.
- Fluent Russian language skills.
- Strong English language skills.
Responsibilities
- Onboard PSP companies onto processing channels from first contact through to live transactions.
- Build and maintain integrations with new and existing partners, ensuring smooth technical and commercial setups.
- Own a portfolio of merchant accounts, tracking performance, flagging risks, and leading resolution.
- Maintain and update a risk register for active partners to stay ahead of compliance and acquirer requirements.
- Manage merchant account dashboard metrics including volume limits, transactional data, and status.
- Review and renegotiate financial conditions such as processing rates, settlements, and rolling reserves.
- Triage and close incoming partner requests across compliance, IPS, and acquirer queries.
- Resolve settlement delays and debt issues with partners directly.
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