Documentation Specialist
New
M
MeadowHealthcare / End-of-life care
Dominican Republic, Colombia, Guatemala, Costa Rica, Mexico, US Business hoursFull-TimeMiddle
Salary6.4 - 13 USD per hour
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Job Details
- Languages
- English
- Experience
- At least 2 years
- Required Skills
- DocumentationData entryHubSpotSlack
Requirements
- At least 2 years of experience in office administration, healthcare administration, or similar role involving follow-up and documentation.
- Strong written and spoken English.
- Strong typing skills.
- Proven accuracy in data entry with adherence to procedures and formatting rules.
- Ability to manage multiple cases and meet strict filing deadlines.
- Proficiency in making consistent follow-up calls to medical offices professionally.
- Capable of explaining complex requirements simply and with empathy.
- Ability to use tools including HubSpot, Aircall, and Slack.
- Availability to work Monday-Friday during US Business hours.
Responsibilities
- Contact physicians and medical facilities primarily by phone to secure cause-of-death information and required signatures.
- Verify and document medical information in compliance with state regulations.
- Enter and update case data accurately in state death certificate filing systems.
- Complete data entry within defined turnaround times to ensure case records are current.
- Manage multiple cases simultaneously by identifying delays and coordinating with Filing Specialists.
- Communicate empathetically with families to explain complex requirements.
- Maintain organization and team alignment using HubSpot, Aircall, Slack, and internal systems.
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