Patient Intake Specialist
New
U
Upstream RehabilitationPhysical Therapy
Remote (Must Reside in the United States)Full-TimeEntry
Salary15 - 18 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceMicrosoft OfficeData entry
Requirements
- High school diploma or equivalent.
- Prior experience helping customers or patients in a phone-based or fast-paced environment.
- Strong communication and relationship-building skills.
- Ability to stay organized and multitask.
- Strong problem-solving skills with a calm, professional approach.
- Comfortable using Microsoft Office.
- Ability to learn new systems and tools.
- Nice to have: Familiarity with Upstream’s services.
Responsibilities
- Schedule evaluations, treatments, and specialized testing (like FCEs) quickly and accurately.
- Review referrals and medical documentation to ensure successful appointment setup.
- Match patients to the appropriate clinic or specialist using internal tools.
- Serve as a primary point of contact for case managers, attorneys, and external partners.
- Monitor scheduling activity and reports to identify trends or issues.
- Build and maintain relationships with clinics and referral partners.
- Track outreach, resolve scheduling challenges, and support team goals.
View Full Description & ApplyYou'll be redirected to the employer's site
