Apply📍 Phoenix, Stoughton
💸 1000 - 1000 USD per year
🔍 Health Care, Specialty Pharmacy
- Required Licensure/Certification: State registered pharmacy technician. Nationally certified as a CPhT or equivalent preferred.
- Experience: 1-3 years of pharmacy technician and adjudicating claims experience strongly preferred. Experience managing refills and working remotely.
- Education: High school diploma or GED required.
- Skills: Strong interpersonal communication skills, proficiency in Microsoft Office, strong organizational skills.
- Proactively coordinate medication refills including data entry and pharmacy claim adjudication.
- Make outbound patient refill phone calls and complete the patient refill request.
- Answer, resolve and triage inbound inquiries.
- Clarify prescription orders with pharmacist and/or clinician as appropriate.
- Identify medications requiring special storage and/or handling.
- Manage, organize, and update relevant data using database applications.
- Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
- Identify trends, resolve problems; recommend improvements; implement change.
- Actively participate in process improvement initiatives.
- Act as a value-added business partner to stakeholders throughout the organization.
- Protect organization's value by keeping information confidential.
- Update knowledge by participating in educational opportunities.
Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft Office
Posted 2024-10-19
Apply