- Make outbound calls to eligible patients and enroll them with Shields Partner Pharmacy.
- Educate patients about services offered through the Shields Specialty Pharmacy Program.
- Review patient chart notes in the EMR before making outbound calls.
- Identify medications requiring special storage or handling, including hazardous or refrigerated medications.
- Identify supplies needed for select medications, such as sharps containers, needles, syringes, alcohol swabs, and band-aids.
- Keep patient information confidential.