Sr. Manager, Strategic Technology Applications
New
H
Habitat HealthHealthcare Technology
Remote; however, the candidate must be able to be onsite for go-lives, department rounding and other support activities as needed.Full-TimeManager
Salary$147,000 – $171,000
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementCloud ComputingSalesforceSaaS
Requirements
- 5+ years of experience in healthcare technology, health IT, or a related field, with hands-on ownership of enterprise software applications.
- Demonstrated experience managing or implementing SaaS/cloud-based applications in a healthcare setting.
- Strong project management skills with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously.
- Proven ability to translate business and clinical requirements into technology configurations and workflow improvements.
- Comfortable working with both technical vendors and non-technical clinical/operational stakeholders.
- Strong written and verbal communication skills, including the ability to produce clear documentation, SOPs, and executive-facing updates.
- Experience supporting multi-site healthcare operations or rapid program expansion preferred.
- Familiarity with PACE, Medicare/Medicaid, or other regulated healthcare environments preferred.
Responsibilities
- Serve as the primary owner and subject matter expert for a portfolio of strategic technology applications, beginning with call/communications platforms (TalkDesk) and expanding to additional systems over time.
- Manage end-to-end application lifecycle: vendor relationship management, configuration, access provisioning, issue resolution, upgrades, and roadmap planning.
- Monitor system performance, proactively identify gaps or friction points, and drive resolution in partnership with vendors and internal stakeholders.
- Lead or co-lead technology application implementations for new PACE centers, including system configuration, workflow validation, user acceptance testing, and go-live support.
- Coordinate with cross-functional partners (Practice Operations, Growth, Clinical, IT) to ensure applications are launch-ready and staff are trained.
- Develop and deliver training materials and onboarding programs for managed applications, tailored to diverse end-user roles.
- Represent the Strategic Technology Applications team in cross-functional forums, governance bodies, and project teams.
View Full Description & ApplyYou'll be redirected to the employer's site
