- Partner with the Sr. Director of People to create and lead scalable, innovative processes for team member lifecycle management.
- Utilize AI tools and systems to optimize people operations workflows.
- Oversee policy creation, audit readiness, and compliance governance across a multi-state footprint.
- Collaborate with Executive Directors and Clinical Leadership to design physician onboarding programs.
- Manage outsourced vendor portfolios, including home care, transportation, and LOA support.
- Lead end-to-end annual Open Enrollment, including communications and system readiness.
- Maintain service-level expectations and provide guidance on complex policy questions.