Senior Account Manager, Health Systems
New
I
Interra HealthHealthcare Technology
Work from anywhere in US, Core collaboration hours (10:00 AM – 3:00 PM ET)Full-TimeSenior
Salary$110,378 - $135,000; $110,378 – $135,000 • Offers Commission
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Job Details
- Experience
- 5–7+ years
- Required Skills
- Data AnalysisAccount ManagementEHR
Requirements
- 5–7+ years in account management, strategic partnerships, or client success.
- Direct experience in healthcare or health IT.
- Bachelor’s degree or equivalent practical experience.
- Proven experience owning complex, strategic enterprise health system accounts.
- Demonstrated ability to build and maintain C-suite relationships.
- Track record of retaining accounts and growing revenue through strategic upsell.
- Strong presentation skills for leading executive QBR or strategy sessions.
- Data fluency with the ability to pull insights and tell a compelling story with metrics.
- Experience building account plans, managing pipelines, and forecasting revenue.
- Familiarity with EHR ecosystems (Epic, Oracle/Cerner, athena, eClinicalWorks) preferred.
- Knowledge of pharmacy benefit, PBM connectivity, prior authorization, or clinical decision support is a plus.
Responsibilities
- Own the strategic relationship with each health system account, serving as their trusted advisor from the executive suite to the operational floor.
- Build and maintain multi-threaded relationships across C-suite, clinical leadership, IT, and pharmacy stakeholders.
- Develop and maintain formal account plans with relationship maps, growth strategies, risk assessments, and expansion roadmaps.
- Run data-driven quarterly business reviews led by KPIs and outcomes.
- Monitor account-level metrics such as transaction volume, prescriber adoption, and patient savings to build strategic narratives.
- Identify and close expansion opportunities including new solutions, sites, departments, and use cases.
- Drive contract renewals and forecast expansion revenue to meet growth targets.
- Partner cross-functionally with product, implementation, engineering, and support to resolve customer issues.
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