Senior Account Manager, Health Systems

New

Remote-first, Work from anywhere in US., Core collaboration hours (10:00 AM – 3:00 PM ET)Full-TimeSenior

Salary110,378 - 135,000 USD per year

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Job Details

5–7+ years in account management, strategic partnerships, or client success.
Direct experience in healthcare or health IT.
Bachelor’s degree or equivalent practical experience.
Proven track record of owning complex, strategic enterprise health system accounts.
Experience working with health systems, hospitals, or large provider organizations.
Proven ability to build and maintain C-suite relationships in complex enterprise accounts.
Strong presentation skills with experience leading executive-level strategy sessions.
Data fluency with the ability to pull insights from metrics.
Experience building account plans, managing pipelines, and forecasting expansion revenue.
Self-directed operator who thrives with ownership.

Own the strategic relationship with each health system account, serving as their trusted advisor from the executive suite to the operational floor.
Build and maintain multi-threaded relationships across C-suite, clinical leadership, IT, and pharmacy stakeholders.
Develop and maintain formal account plans with relationship maps, growth strategies, risk assessments, and expansion roadmaps.
Run data-driven quarterly business reviews led by KPIs and outcomes.
Identify and close expansion opportunities including new solutions, new sites, new departments, and new use cases within existing accounts.
Drive contract renewals, forecast expansion revenue, and deliver against quarterly and annual growth targets.
Partner cross-functionally with product, implementation, engineering, and support to resolve customer issues and advance retention objectives.

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