Client Success Associate

New

Based remotely in EgyptContractMiddle

Salary not disclosed

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Job Details

Bachelor's degree in business, economics, international affairs, communications, marketing, or a related field.
1-3 years of experience in client success, client services, account coordination, project management, events, or consulting.
Strong organizational and time-management skills with exceptional attention to detail.
Ability to work independently and effectively in a remote environment.
Excellent written and verbal communication skills.
Fluency in English.
Demonstrated ownership, accountability, and follow-through.
Proactive problem-solving skills and a professional mindset.
Comfortable interacting with senior-level stakeholders and executives.
Experience with event support, executive briefings, or webinars is a plus.
Familiarity with Salesforce or CRM systems is a plus.

Partner closely with Account Managers and Client Success Team to support senior executive clients in engagement and retention activities.
Coordinate and manage event outreach, executive planning sessions, and client calls from scheduling through delivery.
Plan and execute virtual and in-person client events, executive roundtables, roadshows, and market briefings.
Serve as a key point of coordination between clients, analysts, and commercial team members to ensure a seamless experience.
Track and manage client engagement activities, ensuring timely follow-up and execution of commitments.
Support client onboarding and adoption of FrontierView services and resources.
Prepare client presentations, briefing materials, meeting agendas, and event communications.
Monitor engagement trends to identify opportunities for increasing service utilization.
Maintain accurate records of client interactions and metrics within Salesforce.

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