Especialista em Partner Operations (Partner Ops)
BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisSalesforceRESTful APIsCRMSaaSHubSpot
Requirements
- Proven experience in Partner Operations, Channel Operations, Revenue Operations, or Business Operations roles.
- Background in SaaS or B2B technology environments with complex partner ecosystems.
- Strong experience with CRM and partner management tools (e.g., Salesforce, HubSpot, PartnerStack, Impartner, Allbound).
- Solid understanding of process design, operational scalability, and continuous improvement methodologies.
- Strong analytical skills with a data-driven mindset and ability to interpret complex datasets.
- Hands-on experience with automation tools and workflow builders (e.g., n8n, Zapier, Make, Flowise, APIs, Webhooks).
- Ability to work with CRM automation and integration logic, especially in platforms like HubSpot.
- Basic ability to read and understand API documentation and technical workflows.
- Strong communication skills with the ability to translate technical concepts into business language.
Responsibilities
- Structure and evolve operational playbooks that support the growth and scalability of the partner channel.
- Define, manage, and continuously improve the full partner lifecycle, including prospecting, onboarding, enablement, activation, and expansion.
- Ensure governance, standardization, and consistency across all partner operations and processes.
- Build and optimize automated workflows for lead management, opportunity tracking, deal registration, and commission processes.
- Implement, configure, and manage CRM and PRM platforms, ensuring accurate data flow and operational efficiency.
- Integrate partner-related data with sales, marketing, and product systems to support strategic decision-making.
- Develop co-selling and co-marketing operational frameworks in collaboration with cross-functional teams.
- Monitor partner performance, experiments, and campaigns, using data to drive continuous optimization and retention strategies.
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