Travel Operations Specialist
New
A
AuxTravel and Hospitality
Philippines, US Eastern Time business hoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- Minimum 2 years
- Required Skills
- Microsoft OfficeAccountingCRMBookkeeping
Requirements
- Minimum 2 years of experience in travel agency operations, hospitality reservations, or travel coordination.
- Strong organizational skills and exceptional attention to detail.
- Ability to manage multiple bookings and deadlines simultaneously.
- Excellent written and verbal English communication skills.
- Experience with invoicing, payment tracking, and administrative processes.
- Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
- Experience using CRM systems.
- Ability to work during US Eastern Time business hours.
- Experience with Amadeus, Galileo, or Sabre is preferred.
- Familiarity with Zoho CRM, Axus, Travefy, or Slack is preferred.
- Experience supporting premium or luxury travel services is a plus.
- Background in bookkeeping, accounting, or travel finance is a plus.
Responsibilities
- Book and manage air travel through GDS platforms such as Amadeus, Galileo, or Sabre.
- Coordinate hotel, villa, transportation, dining, and experience reservations.
- Monitor upcoming departures and proactively identify operational issues.
- Prepare and distribute travel documents, confirmations, vouchers, and itinerary packages.
- Communicate with clients regarding trip logistics and documentation.
- Support active travelers during schedule changes or disruptions.
- Generate and track client invoices and reconcile supplier payments.
- Maintain accurate booking records and documentation within CRM systems.
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